What car models is this car dog hammock suitable for?
This dog car hammock fits most car models that have detachable headrests on their seats. Please check the dimensions carefully before purchasing.
Is this dog hammock machine washable?
No, we recommend this pet cover for washing machines. Please use a damp cloth, vacuum cleaner, or your hands to gently hand-wash it.
Is this car dog hammock foldable?
Yes, you can easily fold it when not in use. All its parts are conveniently foldable.
Are the headrests straps adjustable
Yes, they are conveniently adjustable to fit your car seats.
Are there any space to attach the seat belt?
Yes, this dog hammock has Velcro openings in the fold so you could attach the safety belt.
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fealtygroup.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of fealtygroup.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fealtygroup.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer Reviews
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I recently purchased this Travel Buddy dog car hammock for my BMW and I couldn't be more pleased with my purchase. It seems to be very durable and looks really nice in my car interior. And it works just great to protect my car seats from any messes my dogs may create! It is also foldable and portable with two carrying handles, making it easy to store and take on the go. Overall, I think that this Travel Buddy car hammock is an excellent investment for any dog owner who loves to travel with their pet(or pets).
I'm happy with this pet cover! It's made my life so much easier when I travel with my terriers.Highly recommend!
this thing never slips even on bumpy rides.
As an owner of a Husky, I've struggled to find the perfect solution for my girls’ car travel comfort that can also keep my interior clean. After trying various seat covers, I came across this Travel Buddy dog car hammock and decided to give it a try. I'm thrilled to report that this product has exceeded all of my expectations! Firstly, the hammock's design is ingenious. It creates a cozy and secure place for my dog while also protecting the whole seatback area, including the seats, floor, and doors. The material is not only durable and waterproof but it also features a non-slip bottom, so my dog doesn't slide around during our drives. Moreover, the installation process was a breeze, the straps easily secured the hammock in place. So this owleys’ travel buddy has truly been a game-changer for us, and I couldn't be happier with my purchase! Thank you!
doesn't fit my car well looks cute though
This hammock fits beautifully in my 2016 Honda accord. The material is top notch. The zippers are well sewn in and work perfectly with no issues. I did find one flaw though. The side panels that give you access to the door to enter should have been sown in the center and have a zipper installed on each side. This way it is protecting the side seat area. Having only one single zipper is frankly dumb. But I love your inclosed design idea. It’s just not perfect! When you upgrade with my idea you can just send me a new one and will call it even. Dg Wilson
🤎 happy with my purchase thank you 🤎
I upgraded to this new Travel Buddy Mk. II and I'm glad I did. As someone who's constantly on-the-go, I was impressed with the new portable design. It's compact, lightweight and fits easily in my bag. I loved that there are now three straps on the back and they fit perfectly. Overall the design and size are the same as the first Travel Buddy I purchased a year ago and it works great for me. I'm extremely satisfied with my purchase and would highly recommend this hammock to anyone looking for a durable car cover!